According
to industry experts approximately 87% of telecommunication
billing contains errors. Unbelievable, but true; especially
in larger customer's bills. A simple error or miscalculation
can cost a company a substantial overpayment. Don't take our
word for it. Telecommunications auditing services have been
recommended by leading consumer columnists and national publications
(see "Industry News" page) including Money Magazine,
The N.Y.Times, Teleconnect, Call Center Magazine, Phone+,
Computer Telephony and CNBC Money Talk. They all agree that
telecommunications billing errors are so common, businesses
owe it to themselves to have their services professionally
reviewed.Regrettably the majority of these errors will go
undetected because it is up to the customer to discover and
request the necessary adjustments in order to correct them.
Most businesses do not have the resources or time needed to
analyze their telecommunications services. Without special
training in regulations, billing formulas, equipment, tariffs,
and USOC's, most businesses would not be able to discover
these errors.
Deregulation
in the telecommunications industry has opened the door to
more complex rate structures and billing. Today businesses
need a third party expert, such as RDA Telecom Consulting,
to work on their behalf to identify and eliminate inflated
charges, incorrect billing, contract negotiations, or re-negotiating,
and streamline their services while creating a positive impact
on their bottom line. We will manage your telecommunications
services so you have time to manage your business!
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