| 1. | "Our accounting department is already overloaded 
                              and giving them more to do will just add to there 
                              load. How much time will required from our accounting 
                              department to provide you the required information?" | 
                           
                            | A. | All 
                              we need is a Letter of Authorization (LOA) on your 
                              letterhead to access your accounts. This LOA should 
                              include your billing account numbers that you already 
                              receive from your local telecommunications carrier. | 
                           
                            |  |  | 
                           
                            | 2. | "We 
                              have already asked our local telecommunications 
                              carrier for discounts on services, they tell us 
                              that we are receiving the state/federal tariff pricing 
                              for our services? How can you help?" | 
                           
                            | A. | What 
                              the carriers will not tell you is that custom agreements 
                              are negotiated daily; and based upon your location, 
                              services used, contract terms, or competition, your 
                              rates are negotiable. 
 
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                            | 3. | "We 
                              do not want to make changes on our telephone system 
                              or how we use our telephone system to make calls? 
                              How can we save money and not make any changes?" | 
                           
                            | A. | AT 
                              RDA Telecom Consulting, we recommend changing the 
                              billing of services you currently receive; we do 
                              not affect how your telephone system is programmed 
                              or how you place calls. In fact, your local telecommunications 
                              carrier will service your accounts in the same manner 
                              as they did before there were any billing changes. |